What information is needed to open a new account at bitibaji, and what does the process look like?

bitibajiSigning up at - is straightforward — the entire process takes just 3 to 5 minutes. During registration, you'll need to provide: your full name (as it appears on your National ID), an active mobile number (bKash or any number works), an email address, your date of birth (to confirm you're 18+), and a strong password. You'll then receive an OTP on your phone — verify your number with it and your account will be activated. No additional documents are required before your first deposit. However, a copy of your National ID may be requested as KYC when withdrawing larger amounts. Only one account can be created per mobile number — multiple accounts are strictly prohibited. If you run into any issues during any step, Live Chat support is available to help.

I want to bet on sports like cricket or football — how do I get started and what types of bets are available?

bitibajiThe Sports Betting section at lets you bet on cricket, football, tennis, basketball, and much more. To get started, log in to your account and select "Sports" from the menu. Then choose your preferred sport and tournament — for example, a Bangladesh cricket match or an English Premier League football game. There are many bet types available: Match Winner, Handicap, Over/Under (total runs or goals), First Goalscorer, Live Betting (in-play), and more. With Live Betting, odds change as the match progresses — a favourite among experienced bettors. Minimum bets start from just ৳50. If you're new to Sports Betting, start small and read the betting rules carefully.

bitibaji | Responsible Gaming Guide — Play Smart and Stay Safe

1

What We Mean by Responsible Gaming

bitibaji— Responsible gaming at - is a simple idea: gaming should add enjoyment to your life, not problems. Online betting is entertainment — just like going to the cinema or heading out with friends. But like any form of entertainment, it comes with boundaries, and staying within those boundaries is what responsible gaming is all about.

Many people think "responsible gaming" means playing less or not at all. It doesn't. It means playing with awareness — staying within your means, managing your time, and accepting the outcome of the game. Losses are part of the game; accepting that is what keeps gaming fun.

bitibajiAt the heart of 's responsible gaming policy is a simple principle — no one should suffer financial or emotional harm from using the platform. That's why tools like deposit limits, breaks, and self-exclusion are always available to every member.

Keep in Mind

Betting is a game of chance — over the long run, the house holds the edge. Treating it as a source of income is where things go wrong. Only play with what you can afford to lose.

2

Recognizing the Warning Signs

Problem gaming doesn't develop overnight — it builds gradually. That's why recognising the signs early matters. If any of the following apply to you or someone you know, it may be time to take a break.

Spending Beyond Your Budget

Chasing losses by spending more repeatedly — borrowing money or dipping into savings.

Losing Track of Time

You can't remember when you started or how long you've been playing — and you're losing sleep over it.

Withdrawing from Family & Friends

You're neglecting time with family or friends to keep playing, or lying about where you've been.

Mood Swings

Losses trigger anger or emotional distress, wins bring excessive excitement — you no longer feel like yourself outside of the game.

Attempts to Stop Have Failed

You've told yourself "this is the last time" — yet you keep coming back and can't stop yourself.

Impact on Work or Studies

Missing work, losing focus on studies, or struggling to keep up with daily responsibilities because of gaming.

If you have one or more of the signs above

This is not a sign of weakness — reaching out for help takes courage. bitibajiContact 's Support team or follow the steps below.

3

Self-Assessment — Check In with Yourself

Answer the five questions below. Tap "Yes" or "No" for each — then see your result at the end.

1. In the past month, have you spent more money on betting than you planned?

2. Do you find yourself placing bigger bets to try to recover money you've lost?

3. Has a family member or friend ever expressed concern about your betting?

4. Do you feel restless or irritable when you try to stop gambling?

5. Is gaming causing problems with your work, studies, or relationships?

You're doing well! Based on your answers, it looks like you're gaming in a controlled way. Even so, set limits for yourself — that's a sign of awareness, not weakness.

This needs your attention. Your answers suggest some areas of concern. Consider taking a cooling-off period or self-exclusion. bitibaji Reach out to the support team or seek professional help — it's easier to act now.

4

How to Use the Tools

bitibaji's responsible gaming tools are accessible directly from your account settings. The steps for each tool are outlined below.

1

Log in to your account

Click the profile icon and select "Account Settings".

2

"Responsible Gaming" Tab

Go to the "Responsible Gaming" section within Settings.

3

Choose Your Limit

Daily / Weekly / Monthly — choose whichever works for you and set your amount.

4

Confirm

Limits take effect after OTP verification — immediately upon confirmation.

5

Can limits be increased?

Decreasing your limit takes effect immediately. Increasing it requires a 24-hour waiting period.

A cooling-off period is a short break — anywhere from 24 hours up to 30 days. During this time you will not be able to log in to the platform, and deposits and betting will be suspended.

You can activate Cooling-Off in just 2 minutes from Settings.
Choose your preferred period — 1 day, 7 days, 14 days, or 30 days.
You can still contact Support during a cooling-off period — only gaming is paused.
Your account is reactivated automatically when the period ends.

Self-exclusion is a long-term commitment. Once activated, your account cannot be reactivated before the set period ends — even if you change your mind.

Exclusion can be requested via Settings or by contacting Support.
Duration: 3 months, 6 months, 1 year, or permanent — your choice.
All promotional emails and SMS messages will be paused during the exclusion period.
Any valid balance remaining in the account will be available for withdrawal.
To reactivate your account after the period ends, you'll need to submit a request to Support.

This decision is final

Self-exclusion is a serious step. There is no way to reactivate your account before the period ends — and that's precisely what makes it so effective.

5

Practical Tips for Playing Safely

bitibaji-'s request to every member — please follow the simple habits below. They keep the fun in gaming and reduce the risk of running into problems.

Set your budget in advance — Before each session, decide how much you are willing to spend. Once you reach that limit, stop.
Set Time Limits — Set a timer. If you've been playing for more than an hour straight, take a break.
Don't Make Decisions on Impulse — After a loss, if you feel the urge to bet more out of frustration or anger — stop right there.
Don't Play Under the Influence or When Stressed — Your judgement is impaired in this state, and you're more likely to take bigger risks.
Don't treat a win as guaranteed — Winning today is no guarantee you'll win tomorrow. Every game is independent.
Play for entertainment only — The moment you start expecting regular income from betting, problems begin.
Let Your Family Know — When your family knows, it creates a healthy sense of accountability.

One Simple Rule to Remember

Before you play, ask yourself: "Would I be okay if I lost this money?" If the answer is yes, go ahead. If it's no, stop. bitibaji— Playing with that mindset at - is what responsible gaming looks like.

6

Minor Protection

bitibaji Strictly prohibited for anyone under 18. Age verification at registration alone isn't enough — family members also need to stay aware.

Use a strong password on your mobile or computer — keep it out of reach of minors.
bitibaji Do not let others use your device while you are logged in to your account.
If you have any concerns, use the "Screen Time" or Parental Controls feature on Android or iOS.
If an underage account is detected, it will be suspended immediately and all balances frozen.

If You Suspect an Underage Account

If you suspect a minor bitibaji is being used, notify us immediately at support@bitibaji.click. We will act promptly.

7

Help & Support Organisations

You don't have to face a gaming problem alone. bitibajiAlongside 's Support team, we also provide details of professional support organisations. Asking for help is a sign of strength, not weakness.

bitibaji Ways to reach support: Live Chat (24/7), Email — support@bitibaji.click. If you feel your gaming habits are getting out of control, contact support directly and say "I need responsible gaming assistance" — the team will help you in complete confidence.

For professional mental health support in Bangladesh, services are available through the National Institute of Mental Health (NIMH) and the Kaan Pete Roi helpline. Talking to family and seeking advice from someone you trust can also make a real difference.

Emergency Support

For mental health crises, contact Kaan Pete Roi helpline: 01779-554391. bitibaji Support: support@bitibaji.click or Live Chat — available 24/7 in Bengali.

Bitibaji Responsible Gaming — Keep It Fun, Keep It Safe

Core Responsible Gaming Tools